Applied Latitude Software
Designing Digital Tools Around Field Workflows
GJ
Glenn Jones
Applied Latitude Consulting
Technology as Friction
When commercial software is pushed onto field operations without understanding the environment, it creates friction. Field workers in bright sunlight, wearing gloves, with intermittent internet connectivity cannot effectively use complex, desktop-oriented interfaces.Practical Action
Before writing a single line of code for any of our proprietary products, we shadow the operator for a full shift. If the digital tool requires them to perform data entry that does not directly assist their immediate task, we redesign it.Disclaimer: This article is provided for general information purposes only and does not constitute professional advice. Approaches should be adapted to your specific regulatory and operational context.
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